Every year, thousands of homeowners invest significant amounts of money into extensions, loft conversions, renovations and new homes.
For most homeowners, it is a once-in-a-lifetime project.
For everyone else involved, it is simply another job.
Builders are often managing multiple projects at the same time. Architects are typically focused on design and approvals. Building Control focuses on compliance. The homeowner is left trying to understand a process they may never have experienced before.
Over the years, we have seen homeowners placed in extremely difficult situations.
We have seen projects delayed because important issues were missed during construction. We have seen homeowners presented with unexpected bills running into thousands of pounds. We have seen work that needed to be opened up and rebuilt.
We have seen homeowners in tears because they did not understand what had happened, who was responsible or what options were available to them.
We have seen foundations poured before drainage issues were properly resolved.
We have seen completed work opened up because important inspections were missed.
We have seen projects delayed for weeks because compliance issues were discovered too late.
We have seen homeowners presented with unexpected bills running into thousands of pounds because decisions made on site were never properly explained to them.
In some cases, we have seen homeowners inherit problems they did not create but were ultimately responsible for resolving.
For many homeowners, the most frustrating part is not knowing what is happening, who is responsible or what questions they should be asking.
In some cases, homeowners have faced enforcement action despite believing everything was being handled correctly.
The reality is that most homeowners are relying entirely on others to guide them through the process.
Many builders do an excellent job. Many architects provide excellent designs. Many projects run smoothly.
But construction projects involve dozens of decisions, inspections and compliance requirements. When problems occur, homeowners are often the last people to find out.
BuildJourney was created to help change that.
Our role is not to replace your builder. Our role is not to replace your architect. Our role is not to replace Building Control.
Our role is to help homeowners better understand what is happening on their project, identify potential compliance risks and ask informed questions before problems become expensive.
